My partner and I were first-time homebuyers who did not expect to stumble across the home of our dreams. We'd already had an in-depth exploratory call with Tess and, while we did our due diligence in seeking other realtors, we knew right away that she was the one. She was direct and clear in explaining our options, and willing to put in the time with us; this never wavered throughout our rollercoaster process. If you know what you want, Tess will tell you what it takes to get it. And if you can't do what it takes, she'll tell you your options. As Tess herself said, it took a team of people to get us our forever home. We agree AND Tess was a shining star of that team. Tess held it down for us every step of the journey! She gave us great referrals for everything under the sun and they've all worked out for us. We plan to stay in touch and will happily send people her way.